Frequently Asked Questions
What kind of ingredients do you use?
We pride ourselves on using 100% natural, fresh ingredients. Our products are made in small batches with no artificial preservatives, no MSG, and are gluten-free.
How long do the sauces last, and do they need to be refrigerated?
Since we use natural vinegar and fresh ingredients, our sauces have a shelf life of up to 12 months unopened. Once opened, we recommend keeping them refrigerated to maintain maximum flavor, color, and freshness for up to 6 months.
Are your hot sauces vegan and gluten-free?
Yes! All of our hot sauces are 100% vegan, gluten-free, and plant-based. We don't use any dairy, animal products, or gluten fillers, making them safe for a wide variety of dietary preferences.
How spicy are your hot sauces?
We have a range of heat levels to suit everyone! From our 'Mild' fruit-based sauces to our 'Extra Hot' habanero blends. Each bottle features a heat meter to help you choose.
How should I store the sauces after opening?
Since we don't use artificial preservatives, we recommend refrigerating your sauces after opening to maintain maximum freshness and flavor for up to 6 months.
STILL HAVE QUESTIONS?
Our team is ready to assist you!
Email: info@dekkadefoods.com
Phone: +1 (767) 123-4567
Shipping
Processing
Orders are dispatched within 24-48 hours of placement.
Delivery Info
Standard delivery takes 3-5 working days. Express options available.
Global Reach
We ship our tropical flavors to most countries across the globe.
Returns
Your satisfaction is our priority. If you're not happy with your purchase, let us know!
14 Day Policy: Return unopened items within 14 days for a full refund.
Damages: If your bottle arrives broken, we will replace it immediately at no cost.
*Terms & conditions apply to all returns.